One of the top issues in the workplace is poor communication. Often leaders can stumble to truly understand each employee’s unique perspective or style of communication. Employees are left feeling frustrated and neglected if their leaders are not good communicators. USA Today recently published an article on bad bosses and the negative impact they have on employee morale, turnover, and ultimately, the profit of their organizations. Over a third of employees are either looking or have looked to leave their jobs because of poor management. Think of the cost that ineffective management is having on businesses.
Neither of us was going to leave the company, so we decided to work on our relationship. Before I knew it, I was not only working better with this individual, but with my team as a whole. Understanding myself and adjusting my style to work more effectively with my team was improving not only the communication, but also the bottom line performance. For the last 20 years I’ve been using these tools to enhance the understanding between leaders and their teams as well as improve the overall culture and communication within organizations.
Fast-forward to today…we now use the next generation of behavioral assessments, called WorkTraits. This tool not only allows you to understand an individual’s behaviors, but also the items that motivate employees in the workplace. As a leader, the ongoing application of this information using assessments in the past was always a challenge, and I would forget team member’s results. A month or two after the training I wouldn’t know how to approach someone because I had no easy reference tools. The WorkTraits system, created by Dr. Mark Vickers, has been the first tool I have seen clients still using one, two, three years down the line to improve communication, management, and recruiting.
The bottom line
Do you want to become a better leader and improve communication within your team to enhance performance and profit? Then you need to implement a behavioral system that is accessible and actionable.
The reality is, the more you know about yourself and your team, the more likely you are to know success.
This is another article in a series on Michael’s entrepreneurial story and how being raised in a large family has influenced his career. To read the previous articles in this series, visit his blog at www.Collaboration-llc.com.
Michael Gunther is Founder and President of Collaboration LLC, a team of highly skilled business professionals who are dedicated to assisting proactive business owners to build profitable, sustainable businesses through results-oriented education and consulting services. Learn more at www.Collaboration-llc.com.